We were recommended to Natalie by close friends who had purchase several homes from her over the years. Our friends felt she would be able to assist us with our first time VA mortgage, even though they themselves had not used Natalie as military clients. Natalie was always available to help us refine our search to narrow down one specific neighborhood that met all of our needs. When we found the home of our dreams on Natalie’s MLS App (mobile), she was able to meet us on short notice at the open house to lock in our offer—the first day it was on the market. Our closing process was quick & easy which made the process pain free and relaxed. Natalie’s closing assistant, Val, worked seamlessly to help us through inspections, appraisal and closing. Both Natalie and Val are smart, professional women with great senses of humor in this crazy market! We enjoyed working with them and even felt like we were going to miss talking to them after closing, because they felt like friends!